Cybersecurity professional services

Organisations are increasingly turning to outsourcing cyber security services for reasons of greater efficiency, cost reduction and to address growing skills shortages.

While, on the surface, this approach offers numerous benefits, many senior security professionals harbour reservations about relying on external sources to deliver services because they’re concerned about support, financial security and stability of the businesses providing the service.

Distribution holds the key to addressing these concerns, providing a structured and scalable capability through support of their reseller channel and the customers they serve. This is because they not only have access to a broad set of cyber technologies, the more progressive amongst them have developed highly sophisticated services to meet the ever changing demands and challenges facing organisations of every size, thus empowering their reseller channel with a level of service they would otherwise struggle to deliver.

Cyber Security leaders can fully mitigate the potential risks whilst taking full advantage of this model, knowing their day-to-day relationship is being maintained by their trusted partner of choice.

Here we discuss and address potential some of the key concerns around outsourcing and how Exertis Services, in particular, overcomes them.

Enhancing control and oversight

One of the primary concerns for CISOs is the perceived loss of direct control and oversight over cybersecurity operations. However, modern distributor services are designed to integrate seamlessly with an organisation’s internal processes. By establishing clear communication channels and detailed service level agreements (SLAs), organisations can maintain a high level of control and ensure rapid response times.

And in the case of Exertis Services, regular audits and performance reviews ensure they and their partners deliver consistent quality, mirroring the diligence and commitment of an in-house team.

Ensuring security and confidentiality

Reputable distributors invest heavily in robust security measures to protect sensitive information. CISOs can also mitigate risks by thoroughly vetting potential partners, focusing on their track record, industry reputation, and specific security protocols as an extension of the core service.

With stringent confidentiality agreements and by conducting regular security assessments, the necessary trust and confidence to safeguard critical data is built within the relationship.

Avoiding vendor lock-in and reducing dependency

Dependence on a single provider and the risk of vendor lock-in are valid concerns, but can be mitigated for providers backed by the right Distributor. Whether businesses outsource or resource internally, there is a level of commitment and lock-in once a vendor technology is chosen.

Like the more progressive distributors, Exertis Services work across multiple technologies and environments including, in many cases, vendor technologies they don’t support, or are not supported by the chosen provider.

Part of the Exertis Services offering is to support their partners by introducing additional skills and expertise to address specific demands, something single providers and in-house models may find difficult to achieve.

Aligning with organisational goals

Alignment with organisational goals is crucial for any external partnership. Through their partner relationships, customisable, tailored solutions can be provided to meet the specific needs of their clients. ​
​
By working closely with the right service provider to articulate the organisation’s cybersecurity strategy and business objectives, CISOs can ensure that the external services complement and enhance the company’s broader security framework. This collaboration fosters a cohesive approach, integrating external expertise with internal goals.

Streamlining integration and compatibility

Technical integration and compatibility with existing systems can pose challenges. Exertis offer advanced integration capabilities, ensuring their solutions are compatible with various legacy and modern systems. ​
​
Your chosen service partner will conduct comprehensive technical assessments before engagement and planning phased integration processes can minimise disruptions and ensure a smooth transition. Continuous collaboration between the further streamlines the integration process.

Optimising cost-benefit considerations

While cost-effectiveness is a significant advantage of outsourced services, CISOs must conduct thorough cost-benefit analyses. Transparent pricing models and detailed cost breakdowns from help organisations budget accurately and avoid hidden costs. ​
​
In many cases, the financial stability of the service provider assures long-term cost savings and reliability, making outsourced services a prudent investment compared to the expenses of maintaining an extensive in-house team.

Enhancing response time and proactive management

Concerns about response times and proactive management are valid, but Exertis are well-equipped to handle these challenges. With dedicated teams and advanced threat detection technologies, they rapid incident response and proactive threat management. Establishing clear response protocols and maintaining continuous communication ensures that external providers match or even surpass the agility of an in-house team.

Conclusion

Cybersecurity professional services, when selected and managed correctly, offer substantial benefits while addressing common concerns of control, security, dependency, alignment, integration, cost, and response times.

By fostering strong partnerships with trusted channel partners and leveraging their expertise, organisations can enhance their cybersecurity posture, ensuring robust protection in an increasingly complex digital landscape. This approach not only aligns with the principles of the circular economy but also provides a sustainable and financially secure solution for modern cybersecurity challenges.