Shadow AI: Between Innovation and Risk
The rise of generative and predictive AI tools has fuelled a quiet revolution inside organisations. Often used informally and without approval, this trend, known as Shadow AI, emerges where innovation outpaces oversight.
Joseph Ross unpacks Shadow AI as a sociotechnical challenge, rooted in organisational culture and governance gaps. Drawing on case studies from healthcare, defence, finance, and education, he explores how these unsanctioned tools introduce vulnerabilities beyond the reach of traditional cybersecurity frameworks.
More than a threat, Shadow AI signals unmet needs. Joseph outlines a new classification of use cases and risks and proposes a forward-thinking approach to AI governance, one that balances innovation with resilience in an increasingly decentralised digital landscape.
Meet Joseph Ross
Joseph is a member of the Police Staff at Wiltshire Police and is responsible for running the South West Cyber Resilience Centre as its Chief Technology and Finance Officer.
With a background in the Royal Navy, followed by teaching Computer Science. Joseph is currently completing a PhD in Computing with the Royal Navy and the University of Plymouth.
He brings both his credentials and passion together by supporting the wider community in the digital world.
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