Cloud providers are responding with new technologies and platforms to help drive better operational productivity, many responding to these demands for a new way of working. The most dynamic organisations are fully embracing remote communications tools, with apps like Zoom and Teams becoming staples of everyday business life.
Microsoft have launched an entire platform, Power Platform. This includes tools such as Power BI, which creates bespoke reports and dashboards for greater business analysis and intelligence, and Power Automate that turns repetitive tasks into multistep workflows.
There’s no doubt that productivity apps will become an integral part of all future business models, with data management at the forefront, closely followed by developer and security tools.
Find out more about collaboration tools in this section of the MYREDFORT Community.
And what does it mean for IT?
3 key questions to digitally transform your call centre
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