Because of high profile hacks such as the one on Truss, there are many small businesses wary about making the switch to cloud-based telephony. But along with cost savings and other advantages, security at the endpoint device level can be significantly reinforced by doing so.
How cloud-based communications can improve mobile security
The security of cloud-based telephony systems – and the data that resides on mobile devices - are handled by experts at your cloud provider. This provides a layered approach to security around the cloud-based data, irrespective of the platform or provider. Some providers also offer the “poison pill” with remote mobile device wiping and data backups.
With VOIP-based calling, you’ll also benefit from encrypted security connections for users inside or outside the safe confines of the corporate networks. This makes it ideal for remote or hybrid working environments from a security perspective – as well as reducing the cost of calls across the business.
When choosing a new VOIP provider, you’ll also want to look for security accreditations such as UK GDPR, the EU GDPR if you are holding the data of any European customers, or any industry-specific accreditations in sectors such as healthcare or financial services.
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