Digital transformation in practice: How Hackney Council serves its community from anywhere
In addition to the strides Hackney has made in terms of economic success in recent years, there are significant hurdles posed by poverty and inequality. Find out how it's taking the next steps to simplify processes, foster collaboration, and enable flexible work practices for its employees.
While the area has experienced growth, there are pockets of the community grappling with the swift escalation of housing expenses and the complexities brought on by profound shifts in the job market. The Council plays a pivotal role in ensuring that the positive transformations occurring throughout the borough are advantageous for all residents of Hackney, maintaining its inclusivity.
Behind the scenes, a dedicated workforce of 4,000 council employees tirelessly contributes to sustaining this vibrant cultural centre and delivering an extensive array of indispensable public services to the local populace and businesses. These services encompass a spectrum ranging from waste management, housing, education, and school meals to road safety and social welfare.
Functioning as the overseeing body for these services, Hackney Council orchestrates the intricate network of endeavours required to cater to a community of nearly 280,000 individuals, prioritising simplicity and cooperation.
Find out how the council migrated its workforce of 4,000 to Google Workspace.